Maryland OPC is an independent State agency. Our mission is to represent the interests of residential consumers of electricity, natural gas, telecommunications, private water and certain transportation services in Maryland. As advocates of residential utility customer interests, we do this in a variety of ways. OPC is a party in Public Service Commission and federal agency proceedings, provides testimony at legislative bill hearings on a variety of bills affecting utility consumers, and provides information and assistance to customers and the public.Whether it is a merger case, a rate case, proposed regulations or legislative bills, we are there to identify issues that affect the bottom line for households across the state – the quality and reliability of these essential services, the prices we pay for them, and the impacts of new and emerging technologies and services.
Through this agency, you will be able to get information about your utility company and electric and gas retail suppliers in your area. We also tell you about the consumer protection rules that apply to utility services, complaint procedures and how to get access to assistance for utility bills. You can also get access to OPC publications and information on public hearings.