Assistance

Caroline County Department of Social Services-Family Investment Program

410-819-4500

410-819-4504

P.O. Box 400, Denton, MD 21629

To encourage people to be self-sufficient and provide them opportunities and support to achieve that goal.

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Service

Employment services (see Caroline County Career Center), Temporary Cash Assistance, Welfare Avoidance Grants, Emergency Assistance to Families with Children, Child Care Subsidy, Temporary Disability Assistance, Public Assistance to Adults, Food Supplement Program benefits, Medical Assistance, and Long Term Care Medical Assistance. There is a Burial Assistance program that helps qualified families with burial costs for loved ones. There is a Spanish interpreter available Tuesdays and Thursdays from 9:00 – 1:00 to assist in completing the application for the Food Supplement Program. Call for application procedure.

Eligibility

Eligibility requirements vary according to each program.

Hours of Operation

Monday-Friday 8 AM-5 PM

Fees

All services are free.

Areas Served

Caroline County

Ages Served

All ages

Caroline County Department of Social Services-Child Welfare Unit

410-819-4523

410-819-4501

P.O. Box 400, Denton, MD 21629

The Caroline County Department of Social Services is an agency of the state Department of Human Resources. It is the mission of the Department to aggressively pursue opportunities to assist people in economic need, increase prevention efforts and protect vulnerable children and adults. Our vision is a county where people independently support themselves and their families and where individuals are safe from abuse and neglect. To this end, the Department is responsible for a continuum of human service programs that must be assured to all in need. Primarily, Federal and State Governments fund these programs.

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Service

This Child Welfare Services Division provides child physical and sexual abuse and neglect investigative services, continuing child protective services,intensive family services, foster care, kinship care, adoption, licensing of foster/adoptive families, and court ordered home evaluations. Parenting classes are offered periodically. There are certain eligibility requirements for some of the family service programs.

Hours of Operation

Mon-Fri 8am-5pm

Areas Served

Caroline County

Ages Served

Children under the age of 18.

Caroline County Department of Social Services-Adult Services Unit

410-819-4500

410-819-4578

P.O. Box 400, Denton, MD 21629

“We envision Caroline County as a diverse and inclusive community that provides a protective and healthy environment in which individuals and families are economically stable, safe from abuse and neglect, and have achieved and maintained their maximum potential for independence and well being.”

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Service

Adult Protective Services Unit investigates vulnerable adult abuse (elder and non-elder), neglect, self-neglect and exploitation. The Adult Services Unit also offers services to seniors, services to non-aged adults, Project Home licensing and case management, In-Home Aide service, and Emergency Assistance to Adults. Provides referrals to homeless individuals during business hours, but those requiring homeless assistance outside of regular business hours can contact the Sheriff’s Department at 410-479-2515.

Eligibility

Eligibility requirements vary according to program.

Hours of Operation

Monday-Friday 8AM-5PM

Fees

Some fees based on income

Areas Served

Caroline County

Ages Served

Adults aged 18 and older.

American Job Center

410-819-4543 & 410-819-4549

410-819-4503

The Caroline County Career Center is a partnership built to provide employment-related services through a seamless delivery system. Partners include the Caroline County Department of Social Services, the Workforce Investment Office, Adult Education, the Division of Rehabilitation Service, and the Department of Labor.

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Service

The center offers job readiness training, job skills enhancement, employment referrals, career counseling, case management, resume assistance, special programs and workshops, and assistance making job contacts. Special assistance available to veterans.

Hours of Operation

Mon & Fri 9 AM-4 PM

Areas Served

Caroline County

Caroline County Public Library, Denton Branch

(410) 479-1343

100 Market Street, Denton, MD 21629

Offers free public computers with internet access, free wifi, color printing for $.25 a page, black and white copying for $.25 a page, free scanning, free access to databases, books by mail, meeting rooms, faxing for $1.00 per fax, and free access to books, ebooks, audiobooks, DVD’s, magazines, and newspapers.Offers a MakerSpace with 3D printers, Virtual Reality, gaming stations, and more. Contact the library for more information.

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Hours of Operation

Curbside pickup Mon-Fri 2pm-6pm, Sat 10am-2pm. Phone assistance available Mon-Fri 10am-6pm, Sat 10am-3pm.

Adult Evaluation and Review Services (AERS) of Caroline County

410-479-8055

410-479-4912

403 South Seventh Street Rm 262, Denton, MD 21629

To help individuals with functional impairments to maintain the highest possible level of independence and well-being suited to their needs at home.

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Service

An AERS Nurse or Social Worker can visit a vulnerable person in their home to complete an assessment of their health and overall situation to determine that person’s eligibility for certain programs and services.As part of an AERS assessment, a resource list is shared with the client and referrals might be made for local case management, Medical Adult Day Care (MADC), or other services and supports as eligible. (Please note that some of these programs may have a “wait list.”) AERS representatives can re-assess the client each year or when there is a significant change in the client’s situation which might affect the type of services they need (client or family can call to request another evaluation as needed).AERS also conducts the assessment that helps to determine an individual’s eligibility for Community First Choice (CFC). CFC is a program that provides personal care support for individuals based on their needs and eligibility (CFC is only available to those who receive straight Medical Assistance – not SLMB or QMB) – AERS completes the initial assessment for CFC and it is then determined if the person will receive a “level of care” for this type of assistance. CFC assists chronically ill, frail elderly, or disabled people to remain in their own home by providing personal care assistance for activities of daily living such as bathing, dressing, eating and so on. For those who are approved for the program, personal care services are provided by an approved Agency Provider who is supervised by a nurse monitor. Personal Care Providers are not hired or employed through the AERS office.Referrals for AERS assessments may come from any source (self, family, physicians, MADC, VA, etc.). The program is voluntary (when a referral is made, the person has the right to accept the offer for an evaluation or to decline). Assessments are provided at no cost to the client or family.Contact the AERS office at 410-479-8055 to determine if an AERS assessment could benefit you or someone you know. When making a referral, please try to have as much information as possible so that we can determine if the person is eligible for services (name, address, phone number, contact info for the person’s Power of Attorney or other involved support person, date of birth and social security number if those are known, and the reason for your referral). We will then contact the client to tell them about AERS and offer an evaluation in order to tell them about programs and services that might make sense for them in their individual situation.

Hours of Operation

Mon – Fri 8-4:30

Fees

There is no charge for this service.

Areas Served

Caroline County

Caroline County Family Support Center/Early Head Start

410-479-3298

410-479-3789

100 North Sixth Street, Denton, MD 21629

Caroline County Early Head Start strives to ensure young children and their families have the resources they need to learn and succeed. We provide quality early care and education, family support and related services to help parents meet their goals of becoming economically and socially self-sufficient in order to raise healthy, successful children.

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Service

On-site services include parenting education classes and support groups, nutrition classes, developmental screening and education, child care for infants and toddlers while attending center classes, GED, Adult Basic Education, and English as a Second Language classes (Mon.-Thurs. 9:30 AM-12:30 PM & 1-3 PM). A family advocate is assigned to each family to be a case manager and work on their individual needs. Off-site services include home visits by a case manager. The Parents As Teachers program is a family education and support program that includes home visits and group meetings at the center. Call the center for more information or to enroll in any of the programs. Volunteers accepted.

Eligibility

There are income requirements and a sliding scale fee. You must be either pregnant, or a parent of a child that is aged 3 or under. Program includes assisting fathers, as well as mothers of young children.

Hours of Operation

Mon.-Thurs. 8:30 AM-4:30 PM for clients, and Mon.-Fri. for staff

Areas Served

Caroline County- Centers in Denton and in the Federalsburg Judy Center

Caroline County Economic Development

410-479-4188

9194 Legion Road, Suite 1, Denton, MD 21629

To oversee economic development efforts in Caroline County.

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Service

We help Caroline County businesses with expansion projects, workforce development, and infrastructure. We lead business attraction efforts for the county as well as assist small businesses and entrepreneurs launch new businesses. Our office manages the County’s small business loan program.

Hours of Operation

Mon-Fri, 8:30am-4:30pm (Office may not be staffed, but can be reached through mobile at 410-829-2763)

Caroline County Public Schools Transition Center Program

410-479-0100

10855 Central Avenue, Ridgely, MD 21660

The Transition Center Program (TCP) provides a continuum of transition services and career development services that connect community, work, and independent living activities to 18 to 21 year old students who earn a certificate of completion after completing four years of high school. After high school, this subset of students is at risk for higher unemployment, as well as increased dependency on government support programs and their families for continued support. We believe that with transition services that incorporate opportunities to access age appropriate environments, our students can prepare to live and work as independently as possible. The TCP provides training to assist participants in realizing these goals in three main locations: on the job site, in the community, and at the Transition Center lab.

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Service

Activities at the Transition Center include job skills training, functional academics, self-determination skills training, social skills training, community-based work experiences, travel training, and independent living skills. The program also assists students in identifying career paths and accessing both adult services and community resources.

Eligibility

Participants must complete four years of high school with a Certificate of Completion (or be age equivalent), and successfully complete a trial period during the second semester of their fourth year of high school. Please contact the Transition Center for more information.

Areas Served

Caroline County

Chesapeake Helps!

1-866-722-HLPS (4577)

410-827-7121

P.O. Box 8, Wye Mills, MD 21679

Chesapeake Helps is a free and confidential service available to all Queen Anne’s County residents. Resource specialists answer calls within 72 hours during the business week. The specialists are able to assess needs and navigate callers to appropriate resources.We also provide general information for community members to access a broad array of family and child focused resources, services, programs, and organizations in Queen Anne’s County.Chesapeake Helps is funded through a grant from Governor’s Office for Children that was received by the Queen Anne’s County Community Partnership for Children and Families.

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Service

The database catalogs community services, maintains accurate information and links citizens with needed services. In addition, the resource database may be used by community planners to document services, identify gaps in services and assist with related community – needs – assessment activities. The database contains approximately 1000 resources and programs throughout the mid-shore and surrounding areas and the United States. The database has been incorporated into two communications vehicles to assist citizens – a toll-free hotline and website. Information referral specialists are available to assist citizens contacting the hotline within a 72-hour period. Inquiries are also accepted via e-mail, fax and written correspondence.

Eligibility

Available to anyone. Confidential.

Hours of Operation

Mon.-Fri. 9 AM-8 PM

Fees

Free Service

Areas Served

Queen Anne’s County