The ACLU of Maryland works to ensure that all people in the state of Maryland are free to think and speak as they choose and can lead their lives free from discrimination and unwarranted government intrusion. We are guided in our work by the United States Bill of Rights and the Maryland Declaration of Rights. The Maryland ACLU acts without partisanship to achieve these goals.
The Civil Rights Complaint Line is 443-524-2558. Hours of operation are Tuesdays and Thursdays between 1pm and 3pm
Disability Rights Maryland (DRM) may represent Maryland residents who have a disability and a legal issue within the scope of our Advocacy Services Plan. Contact our intake office at 410-727-6352 ext. 0 (ask for “intake”), Monday through Friday, between 9 AM and 5 PM to learn if we can assist you.
DRM represents children and adults of all ages with psychiatric disabilities, developmental disabilities, sensory disabilities, learning disabilities, and Traumatic Brain Injury (TBI). We represent people with disabilities who live in institutions, live in the community, or are homeless.
The Employment Law Hotline is a telephone service which will provide you with legal information about your rights in the workplace. The Hotline will answer questions about many kinds of workplace problems including: discrimination in hiring, firing, promotions, or other working conditions; discrimination based on pregnancy; sexual harassment; family or medical leave issues; unpaid wages; contract issues; minimum wage and overtime violations; eligibility for unemployment insurance; or being punished by the employer for having acted together with other employees to improve working conditions.
The Attorney Grievance Commission oversees the conduct of both Maryland attorneys and nonmembers of the Maryland Bar who engage in the practice of law in the State. The Office of Bar Counsel investigates and, where indicated, prosecutes attorneys whose conduct violates the Maryland Attorneys’ Rules of Professional Conduct as well as those engaged in the unauthorized practice of law. Bar Counsel also reviews notifications of overdrafts on attorney escrow accounts.
Please visit their website in order to file a complaint.
The Maryland Board of Physicians (the "Board") is an agency of the state with the authority to license physicians and other health care providers such as physician assistants, radiographers, radiation therapists, radiologist assistants, nuclear medicine technologists, respiratory care practitioners, psychiatrist assistants (renewals only), polysomnographic technologists, athletic trainers, and naturopathic doctors to practice in Maryland, and to discipline licensees who violate the Maryland Medical Practice Act.
In addition to establishing qualifications for licensure, the Board is responsible for investigating complaints against licensees and for taking action against the license of those who fail to maintain Maryland's high standards of medical care delivery or who break the laws governing licensure.
The Maryland Commission on Judicial Disabilities ("Commission") is an independent body with the power to investigate complaints against Maryland judges and, when warranted, conduct hearings concerning such complaints and take certain actions or make recommendations for other actions to the Court of Appeals. Through the exercise of its powers, the Commission plays an important role in promoting public confidence in, and preserving, the integrity and independence of the judiciary.
Their web site contains the procedures concerning the filing of a complaint, its investigation and resolution, and other information about the Commission.
Provides mediation services to consumers to help resolve complaints against businesses and health insurance carriers. The Division can also provide information about complaints that have been filed against businesses, tell you if your health club is properly registered, and provide publications to help you make good decisions in the marketplace. The Division also brings law enforcement actions against businesses that harm large numbers of Maryland consumers through unfair and deceptive practices.
Consumer Hotline: 410-528-8662, En español 410-230-1712, 888-743-0023 toll-free
Medical Billing/Health Insurance Problems: 877-261-8807 toll-free
Through this agency, you will be able to get information about your utility company and electric and gas retail suppliers in your area. We also tell you about the consumer protection rules that apply to utility services, complaint procedures and how to get access to assistance for utility bills. You can also get access to OPC publications and information on public hearings.
The Long-Term Care Ombudsman Program resolves the problems of individuals in long-term care facilities, provides information and referral about facility selection and quality care, assists resident and family councils, promotes residents' rights and represents residents' needs and interests to public officials. Nursing homes and board and care homes (including assisted living) are visited by long-term care ombudsmen. Ombudsmen are advocates for residents, working with them, and for them, to address complaints. Confidentiality is central to all ombudsman work.