Complaint

Department of Education, Division of Early Childhood

410-767-0100

200 West Baltimore Street, Baltimore, MD 21201-2595

The Division of Early Childhood at the Maryland State Department of Education is responsible for early care and education in Maryland. The main mission of the Division is to improve early education in Maryland so that young children are well prepared for school. The Division is composed of the Office of Child care, the Early Learning Branch, and the Collaboration and Program Improvement Branch.

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Office of Child Care

The Office of Child Care (OCC) works to support and guide early education and child care so that every young child in Maryland has a strong foundation and will be ready for kindergarten. The OCC is responsible for licensing and inspecting all child care centers and family child care and daycare providers in Maryland and evaluating and approving applications for Maryland State Department of Education Child Care Trainers/Training Proposal Approval Program.  The OCC also administers Maryland’s subsidized child care program for working families and the state’s Child Care Credentialing System.

The OCC is responsible for the regulation of child care, facilitating the development of new child care resources, promoting the use of regulated care, monitoring caregiver compliance with child care licensing requirements, encouraging the growth of caregiver professionalism, and providing technical assistance to caregivers and parents. Within OCC, the Licensing Branch is specifically responsible for all child care licensing activities.

The Early Learning Branch is responsible for pre-k and kindergarten policy and programs. This branch also oversees the Ready for Kindergarten Early Childhood Comprehensive Assessment System, Developmental Screening, Early Childhood Curriculum and the Maryland Approved Alternative Program Preparation. For more information about any of these branches or to locate a daycare provider please visit the website.

Caroline County Commissioners

410-479-0660

410-479-4060

Caroline County Courthouse, 109 Market Street Rm. 123, Denton, MD 21629

Caroline County is governed by a three member Board of County Commissioners, which fulfills both legislative and executive functions. The basic duties and responsibilities of the County Commissioners are: – Enact County laws and establish County policies – Decide what taxes are charged and set the rate – Set the County operating and capital budgets – Oversee the management of County departments and operations – Approve contracts and agreements – Promote welfare of Caroline County – Submit proposed changes of state law to the Maryland General AssemblyThe Commissioner hold meeting on the 2nd and 4th Tuesday of each month at 6:00 p.m. Work Sessions are held the 1st and 3rd Tuesday of every month at 9:00 a.m. Meetings are sometimes cancelled due to holidays or other circumstances, so please check the schedule to confirm the meeting. Meetings are held at the Caroline County Courthouse, 109 Market Street, Room 106, Denton, Maryland. There may be occasional advertised “on-the-road” meetings around the county, so check the schedule to confirm location. Open meetings are an important part of the democratic process. The commissioners meetings are where all important decisions regarding your local government are made – from adopting new legislation to setting the budget. All residents are encouraged to attend Commissioners meetings.To facilitate citizen participation, there are open public comment periods at the beginning and end of each Commissioners meeting. However, most citizen concerns can be resolved without attending a meeting. If you have a question or concern, we encourage you to fill out this form or call out office at 410-479-0660. Our staff is committed to exceptional constituent services and will follow up with you within one business day.

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Caroline County Board of Elections

410-479-8145

410-479-5736

403 South Seventh Street, Suite 247, Denton, MD 21629

The mission is to oversee the conduct of all federal, state, and local elections held in Caroline County, in accordance with the Constitution of the United States, Election Law of the Annotated Code of Maryland, and the Code of Maryland Regulations (COMAR).

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Service

Conducts elections, assists persons seeking elective office with candidate filings and campaign reports, assists citizens wishing to place questions on ballots, maintains and preserves electoral information and records, provides electoral information to the public, and registers voters.

Eligibility

You must be a resident of Maryland in order to become a registered voter. You must also be a resident of Caroline County to be eligible to vote a regular ballot in Caroline County. Check our website at www.carolinemdelections.org to find out where your official polling place is located. You can also use our website to register for the first time, make changes to or update your voter registration record, get information on where and how to vote and find out about becoming an election judge. All first time registrants in the State of Maryland must provide a current Driver’s License number on the voter application. If you do not have a valid Maryland driver’s license or MVA ID card, you must provide the last 4 digits of your social security number.To register to vote, you must be:- A U.S. citizen- A Maryland resident; and- At least 16 years old, but cannot vote unless you will be at least 18 years old by the next general electionYou cannot have been:- Convicted of buying or selling votes;- Under guardianship for mental disability and found by a court to be unable to communicate a desire to vote; or- Convicted of a felony and currently serving a court-ordered sentence of imprisonment (Effective March 10, 2016)

Hours of Operation

Monday-Friday 8 AM-4:30 PM

Fees

Certain fees apply only to registered voters applying for lists of registered voters, etc. and to registered voters filing as a candidate for an elected office. Call the office for specific fees.

Areas Served

All of Caroline County

Ages Served

Can register to vote at 16 years old, but must be at least 18 years old by the date of the next General Election to be eligible to vote in the Primary and General Elections

Credit Bureaus

1-877-322-8228

P. O. Box 105281, Atlanta, MD 30348-5281

You may request your free annual credit report online, via phone or by mail. You do not need to order your credit report from each credit reporting company at the same time and may decide to request the three credit reports at different times throughout the year. You can ask for your free annual credit report from https://www.AnnualCreditReport.com. Make sure you are on this site before ordering your report. This is the official site, authorized by the Federal government, for you to get your free reports. You usually can get your report immediately by ordering it online after you have verified your identity through an authentication process. You can also call 1-877-322-8228. You will go through a verification process over the phone. Your credit report will be mailed to you within 15 days. To submit your form by mail, download the request form https://www.annualcreditreport.com/manualRequestForm.action (You need an Adobe viewer to view the requested form. Download the free Adobe viewer) Print and complete the form. Mail the completed form to: Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281. Your credit report will be mailed to you within 15 days. Allow 2-3 weeks for delivery of telephone and mailed requests.

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Maryland Office of the Attorney General, Consumer Protection Division, Eastern Shore Office

410-713-3620

201 Baptist Street, Suite 30, Salisbury, MD 21801

Provides mediation services to consumers to help resolve complaints against businesses and health insurance carriers. The Division can also provide information about complaints that have been filed against businesses, tell you if your health club is properly registered, and provide publications to help you make good decisions in the marketplace. The Division also brings law enforcement actions against businesses that harm large numbers of Maryland consumers through unfair and deceptive practices.Consumer Hotline: 410-528-8662, En español 410-230-1712, 888-743-0023 toll-freeMedical Billing/Health Insurance Problems: 877-261-8807 toll-free ​​​​​

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Hours of Operation

Mon.-Fri. 8:30AM-4:30PM

State of Maryland Commission on Civil Rights

410-767-8600 or 1-800-637-6247

410-333-1841

It is the mission of the Maryland Commission on Civil Rights to ensure opportunity for all through the enforcement of Maryland’s laws against discrimination in employment, housing, public accommodations, and state contracts; to provide educational outreach services related to provisions of this law; and to promote and improve civil rights in Maryland.

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Service

Case Processing:MCCR’s primary operations are devoted to the intake, investigation, and processing of discrimination complaints by those living in, working in, and visiting Maryland. MCCR is a neutral finder of fact. Evidence is collected by interviewing witnesses, gathering and analyzing documents, and conducting on-site visits. After completing an investigation, staff drafts a written finding. Legal:MCCR attorneys litigate cases before the Office of Administrative Hearings, and state and federal courts; prosecute subsequent appeals before Commission appeal panels, and state and federal appellate courts; and institute litigation responsibilities, responds to legal inquiries from the public; drafts legislation and regulations; and provides training to MCCR staff and upon request, the public.Education & Outreach:MCCR provides services, information, and training support to groups and individuals in Maryland. Some training topics include- Conflict Resolution, Dimensions of Diversity, Disability and Reasonable Accommodations in the Workplace, Discrimination Prevention, Religious/Spiritual Awareness at Work, Sexual Harassment Prevention, and Sexual Orientation & Gender Identity at Work.

Maryland Commission on Judicial Disabilities

410-694-9380

https://www.courts.state.md.us/cjd, Linthicum Heights, MD 21090-0340

The Maryland Commission on Judicial Disabilities (“Commission”) is an independent body with the power to investigate complaints against Maryland judges and, when warranted, conduct hearings concerning such complaints and take certain actions or make recommendations for other actions to the Court of Appeals. Through the exercise of its powers, the Commission plays an important role in promoting public confidence in, and preserving, the integrity and independence of the judiciary.Their web site contains the procedures concerning the filing of a complaint, its investigation and resolution, and other information about the Commission.

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Prisoner’s Rights Information System of Maryland (PRISM)

410-778-1700

PO Box 929, Chestertown, MD 21620

PRISM exists to assist current inmates of Maryland state prisons with their 8th Amendment rights, specifically medical issues and sentence calculations. In order to begin the process, inmates must write to the address above.PRISM does NOT deal with civil or criminal cases or appeals.

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Eligibility

You must be a current inmate of a Maryland state prison, NOT a local jail, to participate in this program.

Better Business Bureau of Greater Maryland

(410) 347-3990

(410) 347-3936

502 S. Sharp Street, Baltimore, MD 21201-2445

BBB helps people find and recommend businesses, brands, and charities they can trust.

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Hours of Operation

8:00 AM – 4:30 PM Monday – Thursday, 8:00 AM – 2:30 PM Friday

Maryland Office of the People’s Counsel

(800) 207-4055

6 Saint Paul Street, Suite 2102, Baltimore, MD 21202

Maryland OPC is an independent State agency. Our mission is to represent the interests of residential consumers of electricity, natural gas, telecommunications, private water and certain transportation services in Maryland. As advocates of residential utility customer interests, we do this in a variety of ways. OPC is a party in Public Service Commission and federal agency proceedings, provides testimony at legislative bill hearings on a variety of bills affecting utility consumers, and provides information and assistance to customers and the public.Whether it is a merger case, a rate case, proposed regulations or legislative bills, we are there to identify issues that affect the bottom line for households across the state – the quality and reliability of these essential services, the prices we pay for them, and the impacts of new and emerging technologies and services.

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Service

Through this agency, you will be able to get information about your utility company and electric and gas retail suppliers in your area. We also tell you about the consumer protection rules that apply to utility services, complaint procedures and how to get access to assistance for utility bills. You can also get access to OPC publications and information on public hearings.